Clear information. Limited use.

Information we collect

• Inquiry details you provide: name, contact information, room choice, timing and message.
• Portal records: invited email, authentication events, assigned document versions, consents and signatures.
• Security data: limited request metadata and a keyed, non-reversible network identifier used for abuse prevention and audit integrity.

Do not send identification documents, financial records, disability or medical information through the tour-request form.

How we use it

• Respond to questions and schedule tours.
• Manage room interest and manually review applications.
• Provide invited users with exact agreement versions, electronic consent, signature records and copies.
• Secure the service, prevent abuse and keep required records.

Sai House does not sell personal information or use the website to make automated housing eligibility decisions.

Sharing and service providers

Information is disclosed only as needed to operate the rental, comply with law, protect people or property, and use service providers that host the website, database and email. It may also be shared with professional advisers handling the rental.

Retention and security

Inquiry data is kept only as long as reasonably needed for the rental process, recordkeeping, dispute prevention and legal obligations. Signature and agreement records may be retained for the tenancy and applicable limitation periods. Access is limited and transport is encrypted.

No system is perfectly secure. If a material incident affects your information, notice will be provided as required.